Terms Of Purchase
ALL SPECIAL ORDER SALES ARE FINAL – All special order sales final is a policy that is consistent throughout the bridal industry for brick and mortar or online special occasion stores.
Orders cannot be canceled at any point. If a wedding is cancelled – payments are non-refundable and orders may not be canceled.
Each and every item purchased is inspected for correct styles, color, sizes and to make sure that there are no imperfections. We also ensure that each item is new and in satisfactory condition.
Most items purchased from Amelishan Bridal are special ordered items, made just for you. This allows you to receive the style, color, and size options that will best suit your needs. This also guarantees that your item(s) have not been worn.
The color on your screen or printer may not be the best depiction of the fabric and color. We recommend requesting to view a fabric swatches.
It is technically impossible to guarantee dye lots.
FOR ALL STOCK ITEMS - These are items that do not require an order from a designer. Stock order return may be intiated up to 5 days after receiving the item. Shipping will be at the customers expense. Upon inspection once received back in house, Amelishan will issue a refund to the card on file only. Any defects in the dress, or if the dress has been worn, a refund may not be given.
Shipping Policy
United Parcel Service (UPS) is our default shipper for gowns and shoes. For smaller items or remote locations, we may elect to use USPS Priority Mail or 1st class mail.
Please note that USPS shipping is NOT a delivery time guaranteed service. If your order is time-sensitive or requires delivery by a certain date, please be sure to choose the UPS Next Business Day or 2 business Day shipping method. Based on our experience, 90% of USPS shipments will be delivered within 4-10 business days.
Upgrading Shipping will only speed up shipping times; it will not speed up production time. Delivery times can take up to 4 months, especially for international orders. Please specify the EXACT wear date to avoid delays. DELIVERY DATES ARE ESTIMATES ONLY! DELIVERIES CAN VARY BY 4-6 WEEKS!
International shipments will have additional custom charges. International purchases must enter their destination address for shipping rates as they will vary for each country.
Please email or call our internet sales department when your shipping location does not provide default ship methods or costs. We will quote you a rate.
Amelishan.com does not control duties and is not responsible for any fees you may be billed by the shipper. Additional fees will be collected by the shipper and are not reflected in your online order total.
Please visit the U.S. Shipping Services site for more information about international shipments and other shipping options.